Privacy Policy

1. Our commitment

GET BACK Ltd. ("we", "us") complies with Japan's Act on the Protection of Personal Information (APPI) and other applicable laws, and handles your personal information appropriately.

2. Information we collect

We collect the following personal information by lawful and fair means:

• Name, organisation, email address, phone number and message content provided through our contact form
• Information obtained through the use of our services, including Spinometer (see Section 9)
• Access information collected when you browse this website (cookies, IP address, browsing history, etc.)

3. How we use it

1. To respond to enquiries and contact you as needed
2. To provide, operate and improve our services and research and develop new ones
3. To inform you about our services
4. To analyse and improve the use of this website
5. To comply with legal obligations

4. Disclosure to third parties

We do not provide personal information to third parties without your consent, except where permitted by law.

5. Outsourcing

We may outsource the handling of personal information to the extent necessary to achieve these purposes. In such cases we select contractors carefully and supervise them appropriately. This website is operated using services provided by Wix.com Ltd.

6. Security

We take necessary and appropriate organisational, personnel, physical and technical measures to prevent leakage, loss or damage of personal information.

7. Your rights

If you request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure or suspension of third-party provision of your personal information, we will respond without delay in accordance with the law after verifying your identity. Please contact us using the details in Section 11.

8. Cookies

This website may use cookies and similar technologies to improve convenience and analyse usage. You can disable cookies in your browser settings, although some features may then be unavailable.

9. Spinometer

Spinometer uses video from your PC camera to estimate posture. Camera video is processed on your device and is not transmitted to or stored on our servers.

To confirm: what data (posture data, usage logs, etc.) is sent or stored, retention period, research use

10. Changes to this policy

We may revise this policy in response to changes in law or other circumstances. Revisions take effect when posted on this website.

11. Contact

GET BACK Ltd. — Personal Information Enquiries
HSG Bldg. 7F, 4-7 Kitamemachi, Aoba-ku, Sendai, Miyagi 980-0023, Japan
Representative Directors: Kaho Matsuda, Ko Hashimoto
Email: info@get-back.jp

Established: Month DD, 2026